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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shemetta Griffin

Shemetta Griffin

November 15, 2024

5  out of  5
rating by Shemetta Griffin
"I was responded to very quickly. My needs for coverage for my home,car and business were all taken care of and at a very efficient rate. I will definitely recommend Travis Brockett and his team."
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KhaiDyn's Life

November 10, 2024

5  out of  5
rating by KhaiDyn's Life
"Dawn is always very helpful. Great agency."
We responded:
"Thank you for the great review! Dawn is great and we're so excited to have her on our team! Have a blessed day! -Travis"
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caleb owens

November 10, 2024

5  out of  5
rating by caleb owens
"The best agency"
We responded:
"Thank you for your kind words, Caleb! We strive every day to go above and beyond for all of our customers. Thank you again for the great review! We appreciate it so much! -Travis"
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Christie M

November 10, 2024

5  out of  5
rating by Christie M
"I recently moved back to the area and had to find a new agent. So glad I found Travis and his agency! Extra special bonus props to Dawn Owens - she was a delight to work with and made things super easy. Highly recommended!"
We responded:
"Thank you so much for your kind words, Christie! I'm so happy to hear that Dawn made the process easy for you. Thank you for choosing our agency and trusting us with your business. Please let us know if you need anything! -Travis"
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LaDonna Brockett

November 6, 2024

5  out of  5
rating by LaDonna Brockett
"Travis was born and bred in the State Farm family, literally. His goal since childhood has been to follow in his father's footsteps by becoming an agent himself in a strong and reputable company. He knows the business, cares for his customers and will be the Good Neighbor that the company promotes. ❤️ Mom"
We responded:
"Thank you for the sweet review, Mom! I'm so thankful and blessed to be following in Dad's footsteps. I wouldn't be here without you both and I'm forever grateful for your incredible love and encouragement! Thank you for being the best mom in the world! I love you! -your son, Travis"
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Debora Lockard

November 5, 2024

5  out of  5
rating by Debora Lockard
"Dawn’s personality brightens up the office! Eager to help and goes above and beyond!"
We responded:
"Thank you for the great review, Debora! Dawn has been such a great addition to our team and she's quickly making a big impression on our customers. I'm so happy to hear that she's already been able to help you! Thank you again for your kind words! -Travis"
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Sylvia Martinez

November 5, 2024

5  out of  5
rating by Sylvia Martinez
"I have been using State Farm for 30+ years. Travis Brocketts office has the best people I have ever dealt with. They are so kind, thoughtful, personable and very knowledgeable, and very efficient. I would recommend them for any of your Insurance needs!"
We responded:
"Thank you so much for the amazing review, Sylvia! We are so thankful to have you as a customer and I'm thrilled that we've been able to provide you with an excellent experience. We strive to always go above and beyond for all of our valued customers. Thank you again for your kind words. It means more thank you know! Have a blessed day! -Travis"
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Alice Mcauley

November 5, 2024

5  out of  5
rating by Alice Mcauley
"Dawn Owens is very professional and friendly, always greets you with a smile. She is a great addition!!"
We responded:
"Thank you for your kind words, Alice! We couldn't agree more. We're so excited to have Dawn on our team! Thank you again for the great review! -Travis"
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George Johnson

November 4, 2024

5  out of  5
rating by George Johnson
"Very professional and helped me with all my insurance needs. Definitely recommend Travis Brockett to everyone looking for insurance!"
We responded:
"Thank you for your kind words, George! I'm so glad to hear that we were able to help you with your insurance needs. Please let us know if you have any questions or need anything else. Thank you again for the awesome review! -Travis"
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J Buddie

October 25, 2024

5  out of  5
rating by J Buddie
"Travis is the best agent in Jackson, TN! With Tylor whom also works there, you won't find a better class of guys to assist you with your insurance needs. They talk to you as a person and not just a client. You want to find understanding in an insurance company that adds that" Like A Good Neighbour' attitude. They are the ones you want to have take care of you. Thank You Travis and Tyler you guys Are Awesome:)"
We responded:
"Thank you so much for your kind words, Julie! You are truly one of our favorites. You always have us laughing! I'm so happy to hear that we've been able to provide you with the excellent customer service you've come to expect from State Farm. It has been our pleasure working with you! Thank you again for the awesome recommendation and please let us know if you need anything at all! Have a wonderful day! -Travis"
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bria gaines

September 23, 2024

5  out of  5
rating by bria gaines
"Every time I call to pay a bill or resolve an issue it’s always taken care of in a fast and timely manner. I’ve been with them for going on 6 years and I’m highly satisfied!"
We responded:
"Thank you so much for the kind review, Bria! It's been such a pleasure having you as a customer. I'm glad to hear that you've been pleased with our office! We will continue to provide you with the excellent customer service that you've come to expect from us. Thank you again for the awesome review! Have a blessed day! -Travis"
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Keith Gill

September 19, 2024

5  out of  5
rating by Keith Gill
"I ver much enjoyed talking with Travis today. He is very honest and straightforward. He gave me all my options for my insurance needs and answered all my questions thoroughly. He is also very enthusiastic and obviously enjoys being a State Farm agent. I would highly recommend him to anyone for their insurance needs."
We responded:
"Thank you so much for your kind words, Keith! I greatly enjoyed visiting and reviewing everything with you. It's wonderful customers like you that make me so enthusiastic about what I do. Thank you for trusting me with your insurance needs and for the glowing recommendation. I appreciate it more than you know! Have a blessed day! -Travis"
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Whitney Perkins

August 30, 2024

5  out of  5
rating by Whitney Perkins
"Travis and his team are amazing. If I had any issues with my policy they would go to bat for me. Making sure to address all of my concerns immediately."
We responded:
"Thank you so much for the awesome review, Whitney! I'm happy to hear that you've had a great experience with our office. We will continue to provide you with the excellent service you've come to expect from us. Thank you again for the kind review! We appreciate it more than you know! Have a blessed day! -Travis"
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Calvin Hearns

August 27, 2024

5  out of  5
rating by Calvin Hearns
"Travis and his team treated me with the up most professionalism, more than business, they felt like family. I sincerely felt appreciated and they were always efficient and effective. We always had great conversations and they always provided honest and valuable advice. Great group and great team!!"
We responded:
"Thank you for the wonderful review, Calvin! It has been an honor to be your agent and my team and I are sad to see you go. Likewise, every time you came to the office, it felt like you were family! Its great people like you that make us excited to come to work each day. We wish you all the best on your move! It has been a pleasure serving you. Please give us a call if you need anything at all! -Travis and Team!"
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Terry

August 23, 2024

5  out of  5
rating by Terry
"Great service and very prompt attention to needs. Have been very please for decades."
We responded:
"Thank you for your kind words, Terry! I'm so pleased to hear that you've had a great experience with our office. Customer service is one of our top priorities. Thank you again for the awesome review and please don't hesitate to let us know if you need anything. Have a blessed weekend! -Travis"
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Rachel Davidson

August 23, 2024

5  out of  5
rating by Rachel Davidson
"Great experience here! Highly recommend!"
We responded:
"Thank you so much for the recommendation, Rachel! We've been so thankful to have you as customers and look forward to this new chapter of life that God has for you! Please feel free to let us know if you need anything at all. Have a blessed weekend! -Travis"
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Carla Cawthon

August 22, 2024

5  out of  5
rating by Carla Cawthon
"I've had a Great Experience! With help from Linsey and Tyler. Very Professional caring and understanding!! Thank so much I truly appreciate your help."
We responded:
"Thank you so much for your kind words, Carla! I'm so happy to hear that Linsey and Tyler were able to take great care of you. Our number one priority is making sure our customers have the best experience possible at our office. Please let us know if there's anything else we can do to help. Thank you, again and have a blessed day! -Travis"
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Marc Granberry

August 17, 2024

5  out of  5
rating by Marc Granberry
"Travis & Linsey are the best!! So efficient and diligent. Very honest and understanding. So glad I found this team!"
We responded:
"Thank you so much for the kind review, Marc and Leslie! We are so happy to have you as customers and look forward to making sure you receive the best customer service possible. Thank you again for the wonderful review! We appreciate it more than you know! -Travis"
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Donna Tyler

August 16, 2024

5  out of  5
rating by Donna Tyler
"They staff is always helpful and great!"
We responded:
"Thank you for the kind review, Donna! We're so thankful to have you as a customer and we look forward to providing you with great, helpful service for years to come! We hope you have a blessed day! -Travis"
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Kathy Kirk

July 25, 2024

5  out of  5
rating by Kathy Kirk
"Travis Brockett is a great agent. He is super friendly and does his best to insure that you get what you ask for. Thanks Travis"
We responded:
"Thank you so much for the kind review, Kathy! We're always doing our best to provide top of the line customer service to all of our valued customers. Please let us know if you need anything else. We appreciate your business! Have a blessed day! - Travis"
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carol veneman

July 19, 2024

5  out of  5
rating by carol veneman
"Very personable and efficient."
We responded:
"Thank you for your kind words, Carol! We're so glad to hear that you've had a great experience with us. Please let us know if there's anything else we can do for you! Have a blessed day! -Travis"
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melissa bennett

June 28, 2024

5  out of  5
rating by melissa bennett
"very nice guy, helped out alot with insuring our trucks an was able to answer any questions we had id highly recommend we have been very happy going with Travis on our truck an home insurance, when we got to tenn we had another well known ins comp an after one month with that company our ins sky rocketed to over 500 a month, we call Travis an before the call was over we got a huge drop in policy its very easy to talk to Travis and he is very knowledgeable on what we needed, we havnt had any issues with our policy or Travis we appreciate working with him thank you Travis"
We responded:
"Thank you for your kind words, Melissa! I am so glad to hear that we were able to help answer your questions and get your trucks insured. Your recommendations means more than you know! Please let us know if you need anything at all. Have a blessed day! -Travis"
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Mark Steiner

June 19, 2024

5  out of  5
rating by Mark Steiner
"Travis is a Great Agent!!! Very professional and helpful! Highly recommend."
We responded:
"Thank you so much for your kind words, Mark! I make it my priority to make sure that all of our customers get the best experience possible with our office. I'm so happy to hear that we've been able to provide that for you. Thank you so much again for the awesome review and recommendation! It means more than you know. Have a blessed day! -Travis"
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richard oliver

April 4, 2024

5  out of  5
rating by richard oliver
"Very helpful in helping me customize my insurance policy!!"
We responded:
"Thank you for the great review, Richard! I'm happy to hear that were helpful in getting you the plan that was right for you. Thank you so much for being a valued customer. Please let us know if you need anything else! Have a blessed day! -Travis"
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Tiff cali

April 3, 2024

5  out of  5
rating by Tiff cali
"Travis and his team are AWESOME!! They are always willing and ready to help."
We responded:
"Thank you for your kind words, Tiff! We do our very best to make sure your experience with our office is a great one. Please let us know if you need anything at all! Have a blessed day! -Travis"